Privacy Policy

Effective Date: October 12, 2024

Welcome to NuLoading Truck Dispatching Services (“NuLoading,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our dispatching services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Company name
Email address
Phone number
Mailing or business address
MC/DOT number and trucking documents
Billing and payment information (if applicable)

b. Non-Personal Information

Browser type, IP address, and device information
Website usage data (pages visited, time spent, etc.)
Cookies and similar tracking technologies

3. How We Use Your Information

NuLoading Truck Dispatching Services uses your information to:

Provide and manage our dispatching services
Communicate with you regarding loads, rates, and support
Process payments and invoices
Improve our website and customer experience
Send updates, promotional materials, or important service information (you may opt out anytime)
Comply with legal obligations or resolve disputes

4. How We Share Information

We do not sell your personal information.
We may share limited information only in the following cases:

With brokers, shippers, or carriers to complete load transactions
With trusted service providers (e.g., payment processors, IT support) who assist in our business operations
When required by law to comply with subpoenas, legal processes, or government requests

All third-party partners are required to maintain confidentiality and data security standards consistent with our policies.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use industry-standard measures, no online data transmission or storage system can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tools to improve functionality, analyze traffic, and personalize your experience.
You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly if cookies are disabled.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Request correction or deletion of your data
Withdraw consent for certain data uses
Opt out of promotional emails at any time

To exercise your rights, please contact us using the information below.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal requirements, or resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. NuLoading is not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

NuLoading may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@nuloading.com

NuLoading Truck Dispatching Services
📍 Address:Indianapolis, Indiana
📧 Email: info@nuloading.com or dispatch@nuloading.com

📞 Phone: 407 702 7336